Welcome to Craftink help
Find answers about orders, artwork, delivery, payments, and event support.
Helpful Articles
Browse articles by topic to quickly find answers related to your order, design, delivery, or payments.
Shipping & Delivery
Production times, shipping methods, tracking information, and delivery expectations.
Ordering & Quotes
Learn how to place orders, request custom quotes, approve proofs, and manage your projects.
Design & Artwork Guidelines
File setup requirements, bleed, resolution, color modes, and tips to ensure perfect print results.
Frequently Viewed
These are the most read help articles by our customers.
How Do I Request a Custom Quote?
Estimated read time: 3 min
Submit your project details and receive a tailored quote based on size, quantity, and finishing options. min reading time
What File Formats Do You Accept?
Estimated read time: 2 min
Submit print-ready PDF, AI, EPS, or high-resolution JPG files for best results. min reading time
How Can I Track My Order?
Estimated read time: 2 min
Track your shipment using the carrier tracking link provided after dispatch. min reading time
What Is Bleed and Why Is It Important?
Estimated read time: 2 min
Bleed prevents unwanted white borders by extending artwork beyond the trim edge. min reading time
CMYK vs RGB: Which Color Mode Should You Use?
Estimated read time: 3 min
Short Summary: RGB is for screens, CMYK is for printing. Learn how color mode affects your final print results and how to avoid surprises. min reading time
Color mode affects how your colors appear on screen vs in print.
Estimated read time: 3 min
Short Summary: Print quality depends on resolution. Use 300 DPI for sharp results and avoid blurry prints caused by low-resolution images. min reading time
